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Public Authority for IHSS

Enhancing the IHSS Experience Since 1993

  • About Us
    • Staff
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    • Registry
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      • Recipient Training
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    • Health Benefits for Alameda County IHSS Providers
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  • Recipients
    • Recipient Registry
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Registry

Registry

What is the Registry?

The Public Authority Registry helps IHSS Recipients connect with pre-screened IHSS Providers and helps eligible IHSS Providers find jobs. To be eligible for this service, recipients must already be on the IHSS program and providers must already have passed the Department of Justice (DOJ) background check.

For Recipients:

Who is eligible?

In order to benefit from the Public Authority Registry services, recipients must already be signed up with the IHSS program. If you are not already signed up with the IHSS program, please call the IHSS intake line at (510) 577-1800 to see if you are eligible and to request an application or go to IHSS Program Page for more information.

How the Public Authority Registry works for Recipients!

The Public Authority Registry works to connect you, the recipient, with eligible providers who can help you inside your home. Skilled Registry Specialists can help you in your search for providers who can best accommodate your needs.

The Registry uses a sophisticated computer program that was developed especially for these matching purposes. The information that you, the recipient, gives the Registry Specialist(s) about your needs and preferences is essential in finding the best match for your particular situation. With this information, the Registry Specialist(s) can generate a list of up to 8 providers who fit your criteria and who have already passed the Department of Justice (DOJ) background check.

It is your responsibility to call the providers on this list to see who the best match may be. If, after the first list, you still have not been successful in finding the right match for you, the Registry can continue generating more lists based on your information until you have been successful in your search.

If needed, the Registry Specialists can send you valuable reference information on how best to manage your provider(s) and refer you to more Recipient training opportunities.

Although the Registry staff is able to provide you assistance, you are the provider’s employer, and you have the responsibility for hiring, training, supervising and – if need be – firing your providers.

 FAQ’s

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Registry



Contact Our Registry!

Recipient Phone:

510.577.1980

Provider Phone:

510.577.5694


For Recipients: How to obtain a list of providers
  • In order to be served by the Registry, recipients must already be signed up with the IHSS program. If you are not already signed up with the IHSS program, please call the IHSS intake line at (510) 577-1800 to see if you are eligible and to request an application or see our IHSS page for more information.
  • If you have IHSS hours and need a list of providers, call the Registry at (510) 577-1980 and talk to one of our Registry Coordinators.
  • The Registry will do a short intake with you over the phone.
  • If you want someone else to talk to us on your behalf, we do require a signed consent form be on file with us before we proceed. Click here to download a consent form and feel free to fax it to us at (510) 577-3579. We will then have it on file when you or your representative calls us.


For Providers: How to be a Provider on the Registry.
  • You have to apply to be listed on the Registry.
  • See our Criteria For Acceptance Sheet to see an outline of the complete process.
  • Call the Registry at (510) 577-5694 to learn more!

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Find Us

Location:
By Mail: 6955 Foothill Blvd., Ste 300
Oakland, CA 94605
In Person: 6955 Foothill Blvd., Ste 143
Oakland, CA 94605
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Contact Us

Main Phone: (510) 577.3552
Fax: (510) 577-3579

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