We aim to give IHSS consumers a voice in how services are provided, to improve the availability and quality of IHSS, and to support services that enhance the lives of seniors and persons with disabilities who choose to live independently and with dignity in their own homes and community.
Did you know?
- The Public Authority provides services for IHSS consumers and homecare workers in Alameda County
- Interpretation assistance is available on request for Public Authority services
- Public Authority services are provided at no cost to IHSS consumers and homecare workers
Join the Public Authority Advisory Board!
Applications are now being accepted.
We are soliciting nominations for appointment to the Public Authority Advisory Board (PAAB), the advisory body to the Public Authority for In-Home Supportive Services in Alameda County.
Current Advisory Board members are listed on the Public Authority’s Web site at www.ac-pa4ihss.org. Advisory Board members have provided invaluable advice, commitment, and expertise to the Public Authority and to the In-Home Supportive Services (IHSS). Members serve two-year terms and may serve a maximum of three consecutive two-year terms, if desired.
Apply today! E-mail Public Authority Interim Executive Director, Marcella Velasquez at firstname.lastname@example.org to request an application. Applications will be accepted until positions are filled.
Urgent Response Program
Call (510) 577-1980 for more information.
The Urgent Response Program began serving Recipients in 2015. Urgent Response services are available throughout the County. Recipients with an urgent, unexpected need for personal care (such as bathing, dressing, toileting, feeding) that cannot wait until their regular IHSS Provider is available, can request an Urgent Response Provider. All hours provided by Urgent Response come directly from the Recipients IHSS hours. This means that if a Recipient is authorized 100 hours in a month and needs an Urgent Response Provider for 5 hours, the Recipient now has 95 hours for their other Provider and 5 hours for the Urgent Response Provider. Urgent Response Providers and Recipient must complete an enrollment packet and timesheets. Requests for Urgent Response can be made with the Public Authority Mon-Fri from 8am to 4pm by calling 510-577-1980 or 510-809-8488. The Registry has Providers available for day time, evening and weekend shifts. Please be aware that the Public Authority makes every attempt to find Providers at the requested days and times. However, there are occasions when we cannot.
Providers interested in being an Urgent Responder must be listed on the Public Authority’s Registry. For more information, please call the Provider Registry at 510-577-5694.
Homecare Worker Health Insurance
The Public Authority offers eligible workers a low-cost health plan that includes medical, dental and vision coverage.
About In-Home Supportive Services
IHSS is a County-administered program that pays homecare workers to provide personal care, such as help with bathing and getting dressed, and household tasks such as cooking, shopping and housecleaning, for low income seniors and people with disabilities.
Residents of Alameda County can call (510) 577-1800 to see if they meet the income and disability requirements to apply for IHSS.
Training & Education Opportunities for Homecare Workers
Benefits of Training
Training increases your chances of being hired. You will learn new skills that IHSS consumers need and look for when choosing a worker. Click here to register for upcoming classes.
Questions about Training Classes?
Contact our Outreach and Training Coordinator at (510) 577-3554.